Michigan IT Symposium 2019 View Other Sessions

When you work with open-source technologies like Drupal, the sky’s the limit. Setting the limit a little lower, so that your team builds solutions that work well within your organization or unit’s digital ecosystem, get done on time, and are things your users actually want, is even better. 

The Web Services team at UM-Dearborn is cross-functional, and our use of Agile development, Lean UX, and open communication have transformed our process, team dynamics, and stakeholder relationships. 

Now, our solutions are effective and efficient from technological, business, and user perspectives. In this session I’ll go over the foundational principles of Agile and Lean UX and bring them together with real-life examples so that we can all be more people-centered in our solutions:

• Make stakeholder kickoff meetings and user research sessions goal-oriented and (possibly) fun.
• Make user stories and requirements more real and generate more empathy within your developers.
• Bring UX and development into the room and make tough choices together, earlier.
• Strengthen your relationships and build trust.
• Make training documentation relevant and clear.
• Reduce rework, leverage tools you already have, and increase the efficiency and happiness of your team.

The University of Michigan is a non-profit institution with a $10B annual budget, 48,000 employees, 46,000 students, and includes a hospital, police force, transportation network, power generation, housing for thousands of students, and more. In 2016, the central Business Intelligence team was tasked by the President of the University to develop University and unit level reports on everything from students, to budget and finance, to HR and research. To accomplish this goal, connections were required across dozens of units and data providers across campus. The ensuing conversations ignited many ideas for improving those datasets and helping units determine what information they both wanted and needed.

This presentation will review how Tableau was used to overcome numerous hurdles, including utilizing dozens of data sets with different naming conventions, different data systems, and other inconsistencies, plus the need for cross-data set calculations. The Business Intelligence team utilized Tableau to create standardize reports accessible via a single and customized platform to deliver a holistic reporting experience for leadership to make better data-driven decisions.

Hear from successful U-M leaders who in their career either have an IT background, are passionate about technology, or hold an IT leadership position. They will share their lessons learned in having successfully navigated the university education landscape while maintaining work-life balance.

Often times when we hear the term mentoring we automatically have an opinion based on our own experience. The presenter will aim to demystify the preconceived notions around mentoring and set participants up for success in their everyday lives on how to be an effective mentor and how to access mentoring. The difference between mentoring and coaching will also be discussed. This session helps participants focus on being intentional about relationship building that can make a difference in career success as you negotiate the workplace.

BIO: Dr. Heidi Sherick offers over twenty-five years of experience working in a variety of administrative roles in higher education including academic affairs, student affairs, and alumni affairs. Currently, Heidi is the Director of Leadership Development in the College of Engineering. Her research involves developmental relationships in higher education and she investigates the processes through which leadership is fostered, including mentoring, coaching, role-modeling, sponsoring, and networking.

The concept of Audiovisual (AV) over internet protocol (IP), or AV over IP, has been around for some time. For the University of Michigan, the idea of using IP in the facilities AV space is new.

AV over IP is the transmission of audio, video and control signals, distributed in real time without latency, over a network cable infrastructure, i.e. WAN, LAN or the internet. In comparison to conventional analogue AV environments, AV over IP refers to the use of standard network equipment to switch and transmit video and audio signals.

In a panel discussion format, AV and IT professionals from COE, ITS, LSA, Michigan Medicine, and Ross will share their experiences of installing AV equipment using AV over IP technology. 

There are many details to be aware of when designing AV over IP-based systems. The panel will share information on how they implemented the technology into their networks, things to look out for, things to consider and references for more information. 

The Duderstadt Center and the Emerging Technologies Group created an innovative learning environment with built in XR technologies. In a Sandbox and Innovation session, we would like to discuss what we have learned during the process of developing the Visualization Studio and the direction we hope to take the space and programs over the next couple of years. 

Health Information and Technology Services (HITS) is a shared services provider of the “core IT” for Michigan Medicine, supporting patient care, research, and education across the U-M Medical School and Health System. On the basis of head count and annual IT hardware/software purchases, HITS represents roughly 2/3 of Michigan Medicine IT.

As a non-revenue generating unit, HITS is charged with stewarding scarce financial resources to optimize for support of daily operations, financial efficiency, life cycle management of IT assets, information assurance (compliance and data security), and flexibility to align with the Michigan Medicine strategic plan.

The composition and financial scope of HITS is dynamic. Drivers such as growth, consolidation of core IT expenses and physical assets, technology change, and new functionality require the Finance and Administration team of HITS to calculate and forecast funding requirements and potential scenarios over a multi-year horizon, as much 10 years into the future. The Strategic Financial Framework (SFF) is a process and a set of templates/tools to “do the math” of creating a common reflection of multiple financial inputs. Further, the SFF exists to spur engagement and participation across HITS leadership. The SFF is a mechanism to “zoom out” and to demonstrate the resource and financial impact of multi-year projects, investment options, or competing priorities. While forecasting is inherently uncertain, HITS seeks to maintain fiscal credibility by carefully weighing and isolating known uncertainty, good faith estimates, and formal multi-year budget commitments to ensure prudent allocation of incremental dollars entrusted to HITS within Michigan Medicine.